Privacy policy

Dear Clients! Protecting users' personal data is one of our priorities. Bookua.ca website users can browse the pages of the online store and do not worry about anonymity, because you do not provide any personal data about yourself. However, at the time of ordering, we ask you to provide information about yourself in order to provide services related to the purchase of goods that are presented in our online store. This makes it possible to confirm the order and ensure delivery at a convenient time and place. We do not share your personal data with third parties and protect the right to confidentiality.

1. General Provisions
1.1 This privacy policy sets out the procedure for receiving, processing, using, storing and disclosing personal data of the site user. The receipt of personal user data occurs directly from the user when placing an order through the shopping cart, when placing an order using the contacts indicated on the site, or during the user's self-registration on the site (creating a Personal Account). The user's personal data (except for providing information by phone) is filled in by the user (when registering on the site and placing an order through the shopping cart). Information that is mandatory for the provision of services is indicated in a special way, while others are provided or not provided by the User at their own discretion.
1.2 A prerequisite for observing access to the user's personal data is the confidentiality of personal data and the requirement to prevent their dissemination without the user's consent or other weighty grounds under the laws of Canada.
1.3 When using the website of the online store Bookua.ca, the User agrees with this Privacy Policy and the terms of processing the user's personal data.
1.4 In case of disagreement with certain clauses or terms of the Policy, the User must stop using the website of the Bookua.ca online store.
1.5 The administration of the Internet resource does not verify the accuracy of personal data provided by the User of the Bookua.ca website.
1.6 This Privacy Policy applies only to the Bookua.ca website. The Bookua.ca online store does not control and is not responsible for third-party sites to which the User can click on the links available or indicated on the Bookua.ca website.
1.7 The user acknowledges that the actual negligence in the safe storage of his password and login, which is used for authorization and access to personal data, may lead to unauthorized access by third parties to the account. In this case, the online store Bookua.ca is not responsible for losses that have been caused in this way. We advise Users to generate and use complex passwords consisting of letters and numbers. The user can change the password to access his data at any time using the "My office" page and the "Personal info" section.

2. Personal data
2.1 The online store Bookua.ca collects the user's personal data, namely: name, surname, address, contact phone number, delivery address.
2.2 Other information is provided by the user at his own discretion.
2.3 Bookua.ca online store does not collect or store information about the IP addresses of users.

3. The purpose of collecting and processing personal data of users.
3.1 Online store Bookua.ca collects and stores only those personal data that make it possible to provide high-quality services for the sale and delivery of goods ordered by the User.
3.2 Bookua.ca online store collects and processes data for communication with the user, appropriate notification about the stages of providing services, informing about the availability of goods, order confirmation, clarification of details, delivery of goods ordered by the User, as well as to process requests and appeals from the user.
3.3 The user's personal data can be processed for an unlimited period of time and undergo the processing procedure in any legal way.

4. Terms of providing access to the database
4.1 The Bookua.ca online store does not transfer the user's personal data to third parties (except as otherwise determined by the current Canadian legislation).
4.2 The Bookua.ca online store carries out the necessary set of organizational and technical measures aimed at protecting the user's personal information from unauthorized or accidental access, copying, destruction, blocking, distortion, distribution, as well as from other illegal actions of third parties.
4.3 The user's personal data is disclosed when the User orders goods in the Bookua.ca online store.
In particular, the User agrees that the Bookua.ca online store has the right to transfer personal data to executive courier services, postal organizations, telecommunication operators, however, solely for the purpose of fulfilling the user's order placed on the Bookua.ca online store website, including delivery of goods.
4.4 In case of disclosure or loss of personal data, the Bookua.ca online store informs the user about the disclosure or loss of personal data.

5. Change of personal information by the User
5.1 At any time, the user can edit, update, supplement the personal data provided himself, or a part there, using the page "My office" and the section "Personal info".

6. Changes to the Privacy Policy
6.1 Bookua.ca online store has the right to change the terms of the Privacy Policy. Corresponding amendments will be published in an updated version of this page. Please review these terms periodically to stay informed about how we protect the personal information of our users.

7. Feedback. Questions and suggestions
7.1 The user can send questions or suggestions about the Privacy Policy to the support service at info@bookua.ca